WELCOME TO THE AVENUE HAIR STUDIO & SPA
The Avenue Hair Studio and Spa will pamper your total being as well as redefining your outward self. A talented team of hair designers and technicians makes The Avenue one of the best salons in Saginaw, as featured in the industry’s prestigious Salon Today magazine as one of the top 200 salons in the United States. We invite you to experience our variety of salon and spa services and to get to know each one of our talented team members. We look forward to a close relationship with you in the years to come.
Thank you for choosing The Avenue.
Sincerely,
Neal & Dawn Carter and Staff
WHO WE ARE, WHY WE ARE…
We are aware that service excellence begins with communication, professionalism, skill and knowledge and ends with client satisfaction. We rely on continuing education to enhance the quality and creativity of image and design in an ever-evolving world. Our positive atmosphere and work environment enable us to build long lasting relationships with clients as well as fellow team members. We value teamwork in order to insure organization and cooperation for the professional development of all team members and to provide service excellence for all clients.
These are the values that define us, as a salon and as people. They are the stepping stones to attaining our goals, both personal and professional. The Avenue Hair Studio & Spa is dedicated to service and an exceptional client experience. It is our goal at The Avenue that you look and feel your best.
Explanation of the Level System
Our salon works on a level system and our prices vary due to the demand of our service providers’ time. All of our service providers are highly qualified: however, some have more demand on their time than others, and their prices reflect that.
Commitment To Service
Our salon is dedicated to service and value. All of our licensed specialists sincerely enjoy what we do and it is reflected in the loyalty of our clients. We promise individual attention and great value for all of our customers.
Appointments
Please arrive 10 minutes prior to your appointment. We recommend scheduling spa packages three weeks in advance. We schedule appointments according to our specialists’ availability and specialty. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients, our treatments are completed as scheduled. Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome.
Cancellations
Because our services are reserved for you, we ask that you notify us at least 6 hours in advance if you need to cancel or reschedule and appointment to avoid charges. Fifty percent of the value of the services will be charged for cancellations with less than a 6 hour notice – please call.
Gift Cards
Ideal for holiday gifts, birthdays, anniversaries as well as employees and business clients. You can purchase gift certificate in salon or on our website and email it to the recipient.
Payment
We accept credit card, debit card, and cash as a form of payment. We apologize for any inconvenience.
The Avenue Hair Studio and Spa will pamper your total being as well as redefining your outward self. A talented team of hair designers and technicians makes The Avenue one of the best salons in Saginaw, as featured in the industry’s prestigious Salon Today magazine as one of the top 200 salons in the United States. We invite you to experience our variety of salon and spa services and to get to know each one of our talented team members. We look forward to a close relationship with you in the years to come.
Thank you for choosing The Avenue.
Sincerely,
Neal & Dawn Carter and Staff
WHO WE ARE, WHY WE ARE…
We are aware that service excellence begins with communication, professionalism, skill and knowledge and ends with client satisfaction. We rely on continuing education to enhance the quality and creativity of image and design in an ever-evolving world. Our positive atmosphere and work environment enable us to build long lasting relationships with clients as well as fellow team members. We value teamwork in order to insure organization and cooperation for the professional development of all team members and to provide service excellence for all clients.
These are the values that define us, as a salon and as people. They are the stepping stones to attaining our goals, both personal and professional. The Avenue Hair Studio & Spa is dedicated to service and an exceptional client experience. It is our goal at The Avenue that you look and feel your best.
Explanation of the Level System
Our salon works on a level system and our prices vary due to the demand of our service providers’ time. All of our service providers are highly qualified: however, some have more demand on their time than others, and their prices reflect that.
Commitment To Service
Our salon is dedicated to service and value. All of our licensed specialists sincerely enjoy what we do and it is reflected in the loyalty of our clients. We promise individual attention and great value for all of our customers.
Appointments
Please arrive 10 minutes prior to your appointment. We recommend scheduling spa packages three weeks in advance. We schedule appointments according to our specialists’ availability and specialty. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients, our treatments are completed as scheduled. Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome.
Cancellations
Because our services are reserved for you, we ask that you notify us at least 6 hours in advance if you need to cancel or reschedule and appointment to avoid charges. Fifty percent of the value of the services will be charged for cancellations with less than a 6 hour notice – please call.
Gift Cards
Ideal for holiday gifts, birthdays, anniversaries as well as employees and business clients. You can purchase gift certificate in salon or on our website and email it to the recipient.
Payment
We accept credit card, debit card, and cash as a form of payment. We apologize for any inconvenience.